Key Responsibilities:
- Receive and prepare documents necessary for shipments
- Ensure accurate shipment routing and processing of freight
- Coordinate and monitor shipments from start to finish
- Communicate with customers, service providers, and other branches to ensure smooth operations
- Timely and accurate data entry into operational systems to ensure correct billing, invoicing, and accounting processes
- Address and resolve customer inquiries and issues efficiently
- Provide proactive customer service to exceed expectations
- Work with various teams and stakeholders to ensure the seamless processing and delivery of shipments
- Willingness to help and support other team members and collaborate for the company's success
- Global logistics or sea freight experience is essential, preferably Export Sea experience
- A college graduate or higher
- Computer Skills: Proficiency in tools such as MS Excel and MS Word
- Experience using CargoWise an advantage
- Ability to work full time in Australia
For further information, feel free to contact Deb Collie at 0466 444 364
People in Focus connects talent with opportunity in the Freight, Shipping, and Logistics industries. With our industry expertise, we’ll help you chart a course for success.
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